I'm Kristen – a seasoned product designer based in Boston. Currently designing in EdTech at Ellevation Education. Previously at Notarize and Wayfair.
Selected work
Streamlining Student Modifications to Power Forms Adoption
A redesign of the student modifications workflow resulted in a scalable experience, flexible enough to be adopted by 100% of partner districts.
Ellevation Education • B2B, Educators • Desktop
Expanding remote online notarization to mobile and tablet web
Bringing Notarize’s signer experience from desktop only to be fully responsive, unlocking mobile and tablet volume.
Notarize • Consumer • Responsive web
Unlocking RON Closing Volume by Rethinking Title Agent Onboarding (PDF)
A redesigned onboarding flow for title agents enabled lenders to send more remote online notarization (RON) closings, resulting in a 10% lift in volume.
Notarize • B2B , Title agents • Responsive web
Improving the notary meeting experience for multiple signers
A virtual waiting room for signers resulted in less wasted time for the notary and less (potentially awkward) small talk before getting down to business.
Notarize • Consumer • Responsive web & Native app
Making it simple for shoppers to customize a sofa online
A best-in-class experience for visualizing and buying custom products across 100+ different product classes.
Wayfair / Consumer / Responsive web & native apps
Creating a low-touch onboarding experience for B2B users (PDF)
A series of new features and design improvements aimed at getting business users who sign up for a 30-day trial to engage and convert.